Welcome to Carshalton Car Hire. These Terms of Service outline your use of our website carhirecarshalton.co.uk and our vehicle rental offerings. By engaging with our services, you agree to these terms.
Car Rental Agreement
All vehicle rentals are governed by a comprehensive Rental Agreement provided at the time of booking confirmation or when you collect your vehicle. This agreement outlines the specific terms, conditions, insurance coverage, fees, and your obligations for the rental period. In the event of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Vehicle Rental Requirements
- To hire a vehicle from Car Hire in Carshalton, drivers must be at least 21 years old, though age restrictions may differ based on vehicle type, with potential extra charges for those under 25. A valid full driving licence, appropriate for the vehicle category, must be held for the duration specified in the Rental Agreement. Identification and proof of current address are required, along with valid payment details and a security deposit. Additional conditions may be outlined in the Rental Agreement.
Booking and Payment Process
- Reservations can be made via our website, by telephone, or directly at our Carshalton office. A deposit may be needed to confirm your booking. Full payment and a security deposit are generally required at the time of vehicle pickup. All prices are quoted in British Pounds (£) and include VAT where applicable. We accept major credit and debit cards, processed securely through trusted payment systems.
Vehicle Pickup and Drop-off
- At the time of collection, please conduct a thorough inspection of the vehicle and report any pre-existing damage without delay. A vehicle condition report will be completed and signed to document the state of the car. It is expected that the vehicle will be returned in the same condition as it was collected, taking into account normal wear and tear. Any new damage will be assessed and billed accordingly. Ensure the vehicle is returned with the same fuel level as at pick-up; refueling charges will apply if it is returned with less fuel. Late returns may result in additional fees, so please notify us as soon as possible if you anticipate a delay. You will be responsible for any parking fines, traffic violations, or other charges incurred during the rental period, along with an administration fee.
Insurance and Liability Terms
- All rentals include basic third-party insurance, with comprehensive coverage details and excess amounts outlined in your Rental Agreement. Additional insurance options may be available to lower your financial responsibility. It is beneficial to review these options thoroughly. You remain liable for damage or loss up to the insurance excess unless additional coverage is obtained. Damage resulting from negligence, misuse, or violation of these Terms remains your responsibility, regardless of insurance provisions.
6. Modifications and Cancellations
Cancellation and amendment policies depend on the type of booking and the notice period provided. For precise information, please consult your booking confirmation or Rental Agreement. Be aware that late cancellations or no-shows could incur additional charges, affecting your overall rental costs.
7. Restricted Activities
Prohibited Vehicle Uses
- The vehicle must not be used for any illegal activities, including racing, rallying, or off-roading. Transporting hazardous materials is prohibited. Sub-letting the vehicle or allowing unauthorized drivers is not allowed. Driving under the influence of alcohol or drugs is strictly forbidden. Use the vehicle only for its intended purposes, adhering to passenger and weight limits. Driving outside of the agreed geographical area requires prior authorization.
Breach of these terms may lead to rental cancellation and extra fees.
Liability Limitations
To the fullest extent allowed by English and Welsh law, Car Hire in Carshalton is not responsible for indirect, incidental, or consequential damages, including loss of profits, data, or business, related to your use of our services. Our total liability for any claims will be limited to the rental amount paid in the last 12 months. This limitation does not apply to liability for negligence resulting in death or personal injury, or for fraudulent activities.
9. Legal Framework
These Terms are regulated by the laws of England and Wales. Disputes will be handled exclusively by the courts of England and Wales.
10. Updates to Terms
We reserve the right to update these Terms at any time. Changes take effect immediately upon being posted on our website, and continued use indicates your acceptance of the revisions.
Contact Details
For inquiries regarding these Terms, please reach out to us:
Carshalton Vehicle Hire Services
Riverside Way, Carshalton SM5 3BG, United Kingdom
Contact Number:
442081684201